ITIL 2011 Foundation: Blended Program

The InformationTechnology Infrastructure Library (ITIL®) is a set of integrated, process-based, best practice framework for the purpose of managing IT services in an organization. Today, ITIL is the most widely accepted approach to IT service management in the world. But with the current training facilities most of the training providers in the country usually conduct in bigger cities or at corporate premises, in a face-to-face mode of instruction.

It’s an ideal course for managers and staff of IT service centers i.e. computer centers, help desks as well as application and project managers, business managers and managers who are interested in ITIL certification.After doing ITIL Foundation, typically professionals move up the ladder to ITIL intermediate modules. Typical roles are Team Leads and Managers. Professionals into Operations, Transitions Services, Risk Management and related areas become more specialized in their respective domains.

ITIL certification opens a host of job opportunities with:

1.       Providers of IT managed Services

2.        Remote Infrastructure Services              

3.       Data Centres

4.       Telecom services      
               

Where to do it?

While choosing an ITILlearning partner, trainees must look for the following value offerings:

• Blended Learning – E-Learning with Instructor-led sessions by Industry’s experts helps provide deeper dive in the curriculum, program design for course retention and practical case study exposure for ITIL certification aspirants.
• Trainer’s profile – A training program is only as good as the instructor hence trainees should research on the trainer background and skill sets.
• Infrastructural support – Two-way audio-video communication through broadband service.

To know more about this program drop us a mail at corptraining@niit.com or visit us at  ITIL