NIIT brings Enterprise level training to ensure maximum possibilities

Change management is an essential skill Leadership Guide to Managing Change in the Workplace In today’s business world organizational change is a requirement for success. Organizational change is needed to address innovations, new technology, shifting customer demands, and other business critical issues. This change management guide will give you the tools to prepare yourself to communicate and engage your employees through change in the workplace.

 Customer Service training offers customized, end-to-end customer service training targeted at organizations with a large customer base. Such trainings focus on best practices, strategies and techniques to improve customer experience and are meant for all levels starting from new recruits to seasoned professionals at the client organizations and their outsourced partner locations. The training programmers build and maintain the common minimum standards of service for branded retail stores call centers and enable organizations to deliver a consistent brand standard across geographies.

Sales & Distribution Training Solutions Building the selling capability of your sales people to sell and build relationships is a very effective tool for gaining competitive advantage. Centum Learning offers a whole range of sales training solutions starting with conducting a needs diagnostic study, understanding the skill and process gaps and developing customized solutions. Training and coaching on modules like essential selling skills, sales management skills, advanced selling skills; consultative selling skills, etc very much form a part of the sales training solutions.

 

When it comes to skilled manpower, where do companies lack?
• Ability to communicate clearly and   write articulately.
• Ability to deal with differences, multiculturalism and diversity.
• Leadership qualities.

Why our training pedagogy is better?
• To understand the need for soft skills training in an organization, we conduct Training Need Analysis (TNA).
• Protracted research to find out niche gaps on training needs.
• Offer off-the-shelf or custom-built content for training.
• Niche web-based tool on English language.
• Train-the-trainer approach to create in-house expertise to deliver training programs effectively.

Our credentials
  • successfully trained and assessed over 1 million people for Communication and Soft Skills over 100 Companies       across Asia.
  • Dedicated team for Soft Skills Training, Content and Design Development.
  • Indian company with International reach.

Our Clientele
IT - TCS, Cap Gemini, Oracle
Telecom - Airtel India, Samsung India Pvt. Ltd., HFCL Connect
BPO Captives - Accenture, BA Continuum, Dell International
Financial Services - HDFC Bank, ICICI Bank, AVIVA Life Insurance
Hospitality & Travel - ITC Hotels, Makemytrip.com, Air Sahara
Government - Government Of Andhra Pradesh, WHO, Ministry of Tourism

India Enterprise Learning Solutions offers Training Solutions on high-end Technologies, Soft-skills, Channel Enablement Services and Managed Training Services (MTS). We provide a range of services like Strategic Consulting, Learning Design, Content Development and Custom Training Delivery.

To enquire on soft skills training, contact India Enterprise Learning Solutions, corporate division of NIIT.  

   

Email : corptraining@niit.com | 0124 – 4917268

Visit : http://www.training.com/softskill-program.aspx?mpgid=12&pgid=12&in_coursetypeid=2&in_brandid=0&&soft=soft&ew=1

to know more on soft skills training from NIIT. With the growing need of soft skills in the industry, organizations are focusing more on employee development programs. Evolve, soft skills specialist at India Enterprise Learning Solutions offers communication, soft skills training, content development and assessment.